Privacy Policy

Effective Date: 1 March 2026

Welcome to Quickbet Casino. Your privacy is important to us, and we are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect and process the following types of personal data:

Identity Data: name, date of birth, gender.
Contact Data: email address, postal address, phone number.
Account Data: username, password, account preferences.
Financial Data: payment information, transaction history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use your personal data for the following purposes:

To register and manage your account.
To verify your identity and comply with legal and regulatory requirements, including anti-money laundering and age verification.
To process deposits, withdrawals, and other transactions.
To provide customer support and respond to your inquiries.
To improve our website, products, and services.
To send you marketing communications, where you have consented to receive them.
To detect, prevent, and investigate fraud or other illegal activities.
To comply with legal obligations and enforce our terms and conditions.

3. Legal Basis for Processing

We rely on the following legal bases to process your personal data:

Performance of a contract: to provide you with the services you request.
Compliance with legal obligations: to meet regulatory requirements.
Consent: where you have given us permission to process your data for specific purposes, such as marketing.
Legitimate interests: to improve our services, prevent fraud, and ensure network and information security.

4. Sharing Your Information

We may share your personal data with:

Service providers and partners who assist us in operating our business, such as payment processors, identity verification services, and IT providers.
Regulatory authorities and law enforcement agencies as required by law or to protect our rights.
Other third parties with your consent or as necessary for the purposes described in this Privacy Policy.

All third parties with whom we share your data are required to keep your information secure and confidential.

5. International Transfers

Your personal data may be transferred to and processed in countries outside the UK. We ensure that appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

8. Your Rights

You have the following rights under UK GDPR:

Right to access your personal data.
Right to correct inaccurate or incomplete data.
Right to erasure (to be forgotten), subject to certain conditions.
Right to restrict processing.
Right to data portability.
Right to object to processing.
Right to withdraw consent at any time where processing is based on consent.
Right to lodge a complaint with the Information Commissioner's Office (ICO).

To exercise your rights, please contact us using the details below.

9. Cookies

Our website uses cookies to enhance your experience. For detailed information about the cookies we use and how to manage them, please visit our Cookies Policy.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: Quickbet Casino Ltd,
123 Casino Street,
London, UK, WC1N 3AX
Phone: +44 20 7946 0123